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Open-source projects tagged “Help Desk”.

Inspect repositories, licenses, activity, and alternatives across the Help Desk ecosystem.

12 projects connectedTag matches come from repository topics and catalog metadata.
OpenProject
ItalyGPL-3.0-or-later

Web-based project- and project portfolio management software

ProductivityOpen-source projects grouped in this category for discovery and comparison.4 projects#RubyProjects tagged with this topic in the verified catalog.1 projectGithub ActionsProjects tagged with this topic in the verified catalog.1 projectWebDocumented runtime or deployment platform for this open-source project.8 projectsLinearProprietary issue tracker for product engineering teams.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · Agile Project Management · BudgetingStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
FreePricingFree and open sourceFree15.6K99/100Vitality 99/100Very active. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatible26 hours ago
Alternatives toLinearLinearProprietary issue tracker for product engineering teams.1 alternative+3
uniTicket
ItalyAGPL-3.0-or-later

Django Ticket System for tracking and digitalising request and document flows.

ProductivityOpen-source projects grouped in this category for discovery and comparison.4 projects#linuxProjects tagged with this topic in the verified catalog.1 projectcollaborationProjects tagged with this topic in the verified catalog.2 projectsLinuxDocumented runtime or deployment platform for this open-source project.1 projectJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · Collaboration · Customer Service And SupportStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
2781/100Vitality 81/100Very active. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
App Builder
ItalyMIT

Build and Form Design app

ProductivityOpen-source projects grouped in this category for discovery and comparison.4 projects#webProjects tagged with this topic in the verified catalog.8 projectsit-developmentProjects tagged with this topic in the verified catalog.1 projectWebDocumented runtime or deployment platform for this open-source project.8 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · It Development · Application DevelopmentStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
1073/100Vitality 73/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
Bürokratt
MIT

Bürokratt enables citizens or users to use public and information services with virtual assistants through chat interface.

Content & CollaborationOpen-source projects grouped in this category for discovery and comparison.6 projects#webProjects tagged with this topic in the verified catalog.8 projectscustomer-service-and-supportProjects tagged with this topic in the verified catalog.5 projectsWebDocumented runtime or deployment platform for this open-source project.8 projectsAI-nativeThis project includes AI-native capability signals in the catalog metadata.1 AI-native projectJiraProprietary issue tracking and agile project management suite.1 alternative
EUOtherFederated from Other in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · Customer Service And Support · Instant MessagingStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
769/100Vitality 69/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
rer.chatbot.client
ItalyGPL-2.0-only

Chatbot designed for the web services of the Emilia-Romagna Region

Content & CollaborationOpen-source projects grouped in this category for discovery and comparison.6 projects#webProjects tagged with this topic in the verified catalog.8 projectsapplication-developmentProjects tagged with this topic in the verified catalog.3 projectsWebDocumented runtime or deployment platform for this open-source project.8 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Addon.Stable · Application Development · CommunicationsStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
269/100Vitality 69/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
praticheUSR-cittadini
ItalyGPL-3.0-or-later

Search for USR practices with presentation of the relevant documents and public documents, the processes of the public authorities involved and the state of play.

Content & CollaborationOpen-source projects grouped in this category for discovery and comparison.6 projects#windowsProjects tagged with this topic in the verified catalog.2 projectsbusiness-process-managementProjects tagged with this topic in the verified catalog.1 projectWindowsDocumented runtime or deployment platform for this open-source project.2 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · Business Process Management · CrmStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
069/100Vitality 69/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
NetLock RMM
GermanyAGPL-3.0-or-later

NetLock RMM is an Remote Monitoring thereof Management (RMM) software that supports Windows, Linux КMacOS.

InfrastructureOpen-source projects grouped in this category for discovery and comparison.1 project#windowsProjects tagged with this topic in the verified catalog.2 projectsit-service-managementProjects tagged with this topic in the verified catalog.1 projectWindowsDocumented runtime or deployment platform for this open-source project.2 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
DEDE - Open CodeFederated from DE - Open Code (Germany) in the EU Open Source Solutions Catalogue. Software type: Standalone/Other.Stable · It Service Management · It ManagementStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
065/100Vitality 65/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
OpenProject
GermanyGPL-3.0-or-later

Web-based project- and project portfolio management software

ProductivityOpen-source projects grouped in this category for discovery and comparison.4 projects#webProjects tagged with this topic in the verified catalog.8 projectsagile-project-managementProjects tagged with this topic in the verified catalog.2 projectsWebDocumented runtime or deployment platform for this open-source project.8 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
DEDE - Open CodeFederated from DE - Open Code (Germany) in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · Agile Project Management · BudgetingStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
099/100Vitality 99/100Very active. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
Epico
ItalyEUPL-1.2

Management of questions related to social housing.

Data & AnalyticsOpen-source projects grouped in this category for discovery and comparison.1 project#webProjects tagged with this topic in the verified catalog.8 projectsdata-collectionProjects tagged with this topic in the verified catalog.1 projectWebDocumented runtime or deployment platform for this open-source project.8 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · Data Collection · Data VisualizationStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
069/100Vitality 69/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
Sottositi per CMS Plone
ItalyGPL-2.0-only

Allows site portions to be defined with a customised layout

Content & CollaborationOpen-source projects grouped in this category for discovery and comparison.6 projects#webProjects tagged with this topic in the verified catalog.8 projectsapplication-developmentProjects tagged with this topic in the verified catalog.3 projectsWebDocumented runtime or deployment platform for this open-source project.8 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Addon.Stable · Application Development · CommunicationsStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
073/100Vitality 73/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
Google Action Comune di Merano
ItalyMIT-0

This project provides for the use of Google’s voice assistant for the interaction of citizens with the data of the Municipality of Merano.

Content & CollaborationOpen-source projects grouped in this category for discovery and comparison.6 projects#webProjects tagged with this topic in the verified catalog.8 projectsservice-deskProjects tagged with this topic in the verified catalog.1 projectWebDocumented runtime or deployment platform for this open-source project.8 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Addon.Stable · Service Desk · Help DeskStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
065/100Vitality 65/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
Domando
ItalyMIT

Frequently asked questions (FAQ) application

Content & CollaborationOpen-source projects grouped in this category for discovery and comparison.6 projects#webProjects tagged with this topic in the verified catalog.8 projectscontent-managementProjects tagged with this topic in the verified catalog.1 projectWebDocumented runtime or deployment platform for this open-source project.8 projectsJiraProprietary issue tracking and agile project management suite.1 alternative
ITIT - Developers ItaliaFederated from IT - Developers Italia (Italy) in the EU Open Source Solutions Catalogue. Software type: Standalone/Web.Stable · Content Management · Help DeskStableStableMarked Stable in the EU OSS Catalogue: considered ready for production use by the publishing public administration.EU OSS Catalogue maturity
065/100Vitality 65/100Healthy activity. The EU OSS Catalogue vitality index (0–100) is an AGID-compatible score of recent repository activity—commits, releases, and contributor signals—not a quality or security rating.EU OSS Catalogue · AGID-compatibleActivity unavailable
Alternatives toJiraJiraProprietary issue tracking and agile project management suite.1 alternative+2
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